Past Events › Bob Steensma

Now, possibly more so than ever, it is critical that your collections department has the tools and training necessary to navigate the economic uncertainty ahead. For the past 12 years Bob Steensma has been working with CU Lending Advice as a Collections Consultant and Trainer, consulting with credit unions across the country from all asset sizes. In this course Bob will share collections best-practices from across the industry including his thoughts on how to prepare for the future. This course…