by Jessica Vartanian | Apr 18, 2023 | Consumer Lending
Recently while onsite with a credit union, a great underwriter explained centralized underwriting in the following way: “It is the originator’s job to write the beginning of the member’s story; it is the underwriter’s job to write the ending.” Couldn’t have said it...
by Jessica Vartanian | Feb 8, 2023 | Consumer Lending, Training
As we dive into 2023, one consistent trend I am already starting to see with credit union consumer lending teams surrounds navigating the rising rate environment. With this comes skills many lenders have either forgotten how to “flex” or simply have never...
by Jessica Vartanian | Nov 17, 2022 | Contact Center, Uncategorized
Can you believe it is already the end of November? I feel like it was just yesterday that budget season was starting, and now (hopefully) it’s beginning to wrap up. One consistent theme that both Don and I hear from our clients around this time every year is, “we...
by Jessica Vartanian | Nov 1, 2022 | Training
It’s not only auto inventory that is impacting the auto market or your members’ wallets. I was recently onsite with a credit union and had the opportunity to witness one of those great moments that the credit union movement is all about. A member was...
