Don Arkell Consumer Lending Trainer Credit Unions

I have partnered with several credit union leagues around the country.  I would love the opportunity to work with your league to deliver high quality Consumer and Real Estate Lending Training.  I am taking reservations for 2018-2019 Consumer Lending Schools. Each of these workshops can be expanded to 2 days of content. Real Estate Lending School is a 1 day course. 

Attendees describe the training as informative, relevant, entertaining and applicable to their everyday duties.

Please contact me directly to book your upcoming Lending Training.  Spots are filling fast!

– Don Arkell
Senior Consultant, CU Lending Advice


Audience: CEO/CLO/VP Lending/Lending Management

Credit Unions were not “Born Digital”, new competitors are entering the market daily. Lending has never been more competitive.  Learn how credit unions from across the US are meeting the challenge head on.   In this all day course you and your management team will learn the tactics and strategies of top performing credit unions around the country.  This full day course is educational, entertaining and will accelerate your Lending results to higher levels. We will cover a wide variety of topics and give you actionable steps and information to increase your loan to share ratio, decrease expenses and deliver loans to your members in a modern engaging process.

• Overview of the Competitive Landscape and Disruptive Lenders
• Loan Product Rate Design
• Productivity and Efficiency
• Loan Delivery Channels
• Loan Department Organization
• Loan Policy Revisions
• Centralized or Decentralized Lending Operation
• Indirect Lending
• Successful Collections


Audience: Loan Officers/MSRs/Lending Management

You don’t want to miss this training! Don Arkell is a sought after trainer and consultant.  This all day engaging and entertaining session will empower you to make great loan decisions and earn more of your member’s business. This course is designed for loan officers, member service representatives  and all lending professionals looking to refresh their lending expertise; this session will cover lending’s critical essentials and best practices for lending success including the following topics & more:

  • What must happen in every loan interview
  • Gain more of your member’s business
  • Follow the guidelines for secured and unsecured lending
  • Teach FICO scores to members, including how to improve them
  • Spot three bankruptcy predictors and how to deal with them
  • Responsibly underwrite high-risk loans
  • Break out of the Lending Boxes that Bind You


Audience: Loan Officers/MSRs/Lending Management

37.5% of all mortgages in 2018 are originated by non-bank lenders.  The U.S. mortgage market is the largest consumer market in the world. Mortgage lending should be an important part of your lending strategy.  In today’s rising rate environment you need to have a competitive offering in the purchase market, the days of sitting back and accepting refinance applications are coming to an end.  In this collaborative workshop, Don Arkell from CU Lending Advice will cover the following topics:


  • Overview of the Competitive Landscape in Mortgage Lending
  • What Must Happen In Every Mortgage Interview
  • Portfolio Lending: Your Competitive Advantage
  • Setting Up a RE Department for Maximum Success
  • Winning in Junior Liens
  • Developing Referral Relationships
  • Creating a Linear Process in Your Mortgage Department

What attendees are saying about Don Arkell’s Lending School:

“Great Class; I learned a lot that will assist me with my current role. Don was extremely knowledgable and I felt that the information that he provided was most definetly from his vast experiences, its nice to be able to gain informaiton from someone that has been there 🙂 “

– Attendee, Advanced Consumer Lending School

“Very informative and has amazing attitude towards audience. Can tell he really cares for credit unions.”

– Attendee, Advanced Consumer Lending School

“Great information gained today that will assist me in my role. Don is extemely knowledgable and makes the class fun and exciting. Thank you!”

– Attendee, Consumer Lending School

“Very knowledgeable, engaging, lots of info I can use to really train my staff & ideas to improve my credit union!”

– Attendee, Lending Conference


Contact Me Direclty to Book Your Next Consumer Lending School

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