Day 1 – Lending Workshop for Front-Line Lenders
Audience: Loan Officers, Member Service Representatives, Lending Managers
Course Title: Specialized Consumer Loan Origination and Underwriting Training
Description: This intensive training session is tailored for loan officers, MSRs, and all front-line lending professionals seeking to enhance their lending expertise. We will cover essential practices, strategies, and techniques for successful lending in today’s market.
Topics Covered:
- What must happen during every loan interview
- Consultative sales
- Best practices in secured and unsecured lending
- Educating members on FICO scores and credit improvement
- Identifying bankruptcy indicators and response strategies
- Responsible underwriting of high-risk loans
- Thinking beyond traditional lending “boxes”
- Appropriate collateral
- Underwriting pitfalls to avoid
- Understanding real risk factors
- Selling value in a competitive landscape
- Increasing sales of ancillary products
Day 2 – Lending Workshop for Executive Leaders
Audience: CEOs, CLOs, VPs of Lending, Lending Management
Course Title: Strategic Approaches to Competitive Lending in Credit Unions
Description: With increased competition from digital-native lenders, credit unions face new challenges. This all-day workshop provides you and your leadership team with tactics and strategies used by top-performing credit unions nationwide.
Through a mix of educational content and actionable steps, this session is designed to boost your lending results and equip your team to better serve members.
Key Topics:
- Competitive analysis of the lending landscape and disruptive competitors
- Loan product design and rate structuring
- Improving productivity and operational efficiency
- Enhancing loan delivery channels
- Loan department organizational strategies
- Loan policy updates and effective revisions
- Centralized vs. decentralized lending models
- Managing indirect lending channels
- Successful collections practices
- Developing a strong sales culture within lending
- Structuring loan departments for optimal success
- Effective underwriting practices
- Incentive plans that drive loan production
- Increasing the Credit Union’s ROA
- Addressing internal lending challenges
- Avoiding common loan loss pitfalls
- Direct auto loan portfolio growth strategies