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LSCU: Virtual Lending School

March 7, 2023 - March 8, 2023

Agenda

Session 1 – March 7th 9:00 a.m. – 1:00 p.m. EST

Specialized Underwriter Training 4 Hours

Selling in a credit union environment requires a specialized skill set and approach. Loans are the ‘life blood’ of the organization and the organization needs to be setup to deliver them in the most effective manner.

There are 3 stages to every loan application, the sales effort, underwriting and processing. This training proposal focuses on evaluating risk (underwriting).

This 3.5-hour remote course is designed to cover the underwriting portion of the loan interview. The course is delivered through Zoom®. The course is high impact, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment.

This course is uniquely crafted to maximize the time spent in an e-learning environment. The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions.

Topics
Based on conversations with CLOs and VPs of Lending, the underwriting training is primarily focused on dealing with hot topics in Consumer Lending.

Principles of Successful Loan Decision Making
Bankruptcy Predictors
Lending on Old Collateral
FICO – What We Know from the Score
Loan Amount Guidelines
Total and Unsecured Debt Ration Analysis
Lending to Young Borrowers
Lending to Self-Employed Members
The Proper use of Co-Signers
Real Risk Factors vs. Not-so-Real Risk Factors
The Underwriting Approaches Needed for Higher-Risk Loans
Principles of Successful Loan Decision Making
Debt Consolidation Loans

Session 2 – March 8th 9:00 a.m. – 1:00 p.m. EST

Specialized Consumer Loan Sales Training 4 Hours

This 3.5-hour remote course is designed to cover the interview/sales portion of the loan interview. The course is delivered through Zoom® The course is high impact, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment.

This course is uniquely crafted to maximize the time spent in an e-learning environment. The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions.

Topics
Based on conversations with top lenders in the country, the sales training request is primarily focused on building a performing loan and maximizing cross-sales and ancillary sales. This is a list of proposed topics and can be customized for your credit union.

What Must Happen on Every Call
What a Good Notes Page Looks Like
Closing with the Relationship in Mind
Appropriate Cross-Sell Methods
Building Confidence over the Phone and Online
How to Take a Risk Based Loan Application
Reducing Risk through the Loan Interview
Selling Ancillary Products
Asking for Cash Down
Building a Performing Loan

Details

Start:
March 7, 2023
End:
March 8, 2023
Event Categories:
,
Website:
https://lscu.coop/education/virtual-lending/index.php

Venue

Virtual

Organizer

League of Southeastern Credit Unions and Affiliates
View Organizer Website