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DTSTART;TZID=UTC:20211024T080000
DTEND;TZID=UTC:20211028T170000
DTSTAMP:20260605T221421
CREATED:20210707T151242Z
LAST-MODIFIED:20210707T151451Z
UID:39342-1635062400-1635440400@culendingadvice.com
SUMMARY:Expand Expo 2021
DESCRIPTION:Join us October 2021 for a premier training and development event designed specifically for credit union professionals\, created by credit union professionals. Embark on a deep-dive education each day by attending full-day workshops\, learning about topics which will help you grow\, increase performance\, and exceed your goals.
URL:https://culendingadvice.com/event/expand-expo-2021/
LOCATION:Kalahari Resort\, Pocono Manor\, PA\, United States
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20211012T080000
DTEND;TZID=UTC:20211015T170000
DTSTAMP:20260605T221422
CREATED:20210707T152448Z
LAST-MODIFIED:20210707T152448Z
UID:39353-1634025600-1634317200@culendingadvice.com
SUMMARY:2021 Southwest Lending & Collections Conference
DESCRIPTION:This annual event is a great way for your credit union to ensure your staff is on the leading edge of industry trends\, hot topics\, and regulatory issues. Learn from experts in the field who will assist you in developing new ideas and strategies to maximize loan growth.
URL:https://culendingadvice.com/event/2021-southwest-lending-collections-conference/
LOCATION:Hyatt Regency Frisco-Dallas\, Frisco\, TX\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20211012T080000
DTEND;TZID=UTC:20211013T170000
DTSTAMP:20260605T221422
CREATED:20210707T151738Z
LAST-MODIFIED:20210707T151738Z
UID:39348-1634025600-1634144400@culendingadvice.com
SUMMARY:CUNA Fair Lending Virtual Workshop
DESCRIPTION:Regulators are increasing their focus on credit unions’ compliance with fair lending laws and regulations. During this workshop\, you’ll learn about these requirements and the best compliance strategies from a group of credit union experts\, attorneys and a former NCUA professional responsible for consumer compliance policy\, fair lending and financial literacy functions in the Office of Consumer Protection. \nThis program offers more than just lectures; knowledgeable facilitators will guide attendees through engaging exercises that will provide hands-on experience with these requirements. You’ll also learn how to avoid common mistakes by examining real world case studies.
URL:https://culendingadvice.com/event/cuna-fair-lending-virtual-workshop/
LOCATION:Virtual
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20211008T080000
DTEND;TZID=UTC:20211008T170000
DTSTAMP:20260605T221422
CREATED:20210707T154148Z
LAST-MODIFIED:20210707T154148Z
UID:39364-1633680000-1633712400@culendingadvice.com
SUMMARY:HCUA Convention and Annual Meeting
DESCRIPTION:Reunite\, renew and recharge at Convention & Annual Meeting\, October 6-8. In-person and virtual options available. \nJoin us for top-notch speakers\, inspirational sessions\, innovative solutions and time to catch up with your peers.
URL:https://culendingadvice.com/event/hcua-convention-and-annual-meeting/
LOCATION:Sheraton Kansas City Hotel\, Kansas City\, MO\, United States
CATEGORIES:Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210921T080000
DTEND;TZID=UTC:20210922T170000
DTSTAMP:20260605T221422
CREATED:20210830T193628Z
LAST-MODIFIED:20210830T193628Z
UID:39430-1632211200-1632330000@culendingadvice.com
SUMMARY:MDDC Consumer Lending Workshop
DESCRIPTION:Consumer Lending Workshop: Auto Lending for Management\n\n\nSeptember 21\, 2021 at 9:00 AM – 3:00 PM  \nWebcast Live via ZOOM
URL:https://culendingadvice.com/event/mddc-consumer-lending-workshop/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210915T080000
DTEND;TZID=UTC:20210917T170000
DTSTAMP:20260605T221422
CREATED:20210707T153328Z
LAST-MODIFIED:20210707T153328Z
UID:39361-1631692800-1631898000@culendingadvice.com
SUMMARY:2021 MCUL Executive Summit
DESCRIPTION:The MCUL & Affiliates Executive Summit is the place for Michigan credit union C-suite leaders to reconnect\, recharge and reassess the financial landscape. \nSo much has happened since the last time credit union executives gathered at Bay Harbor. What has the impact been? What does it mean for the future? \nCome for answers and so much more\, including: \n\nThe Transition of HR from People-Centric to Risk Management\nGetting Virtual: Digital Transformation in 2021\nSecure\, Successful Transformations: Staying Safe and Compliant\nA Demographic Wake-up Call for Credit Unions\nStrategic Issues Discussion
URL:https://culendingadvice.com/event/2021-mcul-executive-summit/
LOCATION:The Inn at Bay Harbor\, Bay Harbor\, MI\, United States
CATEGORIES:Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210914T080000
DTEND;TZID=UTC:20210915T170000
DTSTAMP:20260605T221422
CREATED:20210707T151941Z
LAST-MODIFIED:20210707T151941Z
UID:39351-1631606400-1631725200@culendingadvice.com
SUMMARY:LSCU Virtual Lending School
DESCRIPTION:
URL:https://culendingadvice.com/event/lscu-virtual-lending-school/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210909T080000
DTEND;TZID=UTC:20210910T170000
DTSTAMP:20260605T221422
CREATED:20210707T153005Z
LAST-MODIFIED:20210707T153005Z
UID:39357-1631174400-1631293200@culendingadvice.com
SUMMARY:2021 Economic Forum
DESCRIPTION:The 2021 Economic Forum will once again be your go-to resource for understanding the current economic and financial landscape to keep pace with the ongoing changes in our business environment.  Featuring economic insights from local and national economists\, attendees with leave with a rich economic perspective as they enter the annual strategic planning process. \nThis informative event takes place September 9-10\, 2021 in beautiful Sedona\, Arizona\, where you’ll be surrounded by your credit union peers in a relaxed setting. \nJoin your peers to find out what state and national economists are predicting for the year ahead. Credit Union CEO’s\, Executives\, board members and anyone interested in the state of our economy in the future should plan to attend this event. \nThis program is available exclusively for staff and board members of credit unions who are members of Mountain West Credit Union Association.
URL:https://culendingadvice.com/event/2021-economic-forum/
LOCATION:Hilton Sedona\, Sedona\, AZ\, United States
CATEGORIES:Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20210623T080000
DTEND;TZID=America/Denver:20210623T113000
DTSTAMP:20260605T221422
CREATED:20210506T183137Z
LAST-MODIFIED:20210506T183137Z
UID:39269-1624435200-1624447800@culendingadvice.com
SUMMARY:Remote Lending School: Collections
DESCRIPTION:Now\, possibly more so than ever\, it is critical that your collections department has the tools and training necessary to navigate the economic uncertainty ahead. For the past 12 years Bob Steensma has been working with CU Lending Advice as a Collections Consultant and Trainer\, consulting with credit unions across the country from all asset sizes. In this course Bob will share collections best-practices from across the industry including his thoughts on how to prepare for the future. \nThis course is designed to remotely train Collections staff and leaders in a group setting across multiple credit unions. This course is offered to credit unions across the industry of all asset sizes. \nThis 3.5-hour remote course is uniquely crafted to maximize the time spent in an e-learning environment. The course material is managed in 45-50-minute educational sprints with 10-minute breaks in between each session. \nThis group training will include collection specialist from all across the country\, creating a remote training opportunity you don’t want to miss.
URL:https://culendingadvice.com/event/remote-lending-school-collections-2/
LOCATION:Remote: Zoom
CATEGORIES:Bob Steensma
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20210506T080000
DTEND;TZID=America/Denver:20210506T113000
DTSTAMP:20260605T221422
CREATED:20210329T224122Z
LAST-MODIFIED:20210329T224122Z
UID:39171-1620288000-1620300600@culendingadvice.com
SUMMARY:Remote Lending School: Underwriting
DESCRIPTION:With the recent dramatic increase of member deposits\, all credit unions are in need of loans.  In this training session\, Brett Christensen will teach the fundamentals of successful consumer loan underwriting.  Brett will teach your underwriters how to be aggressive\, but smart.  Topics to be covered include: \n  \n\nThe Six Underwriting Approaches Needed to Maximize Loan Potential\nKeys to Success with Higher-risk Lending\nBankruptcy Predictors\nDebt Ratio Analysis\nLoan-to-Value Analysis\nSecured & Unsecured Guidelines\nTotal & Unsecured Debt Ratio Analysis\nDebt Consolidation Loans\nLending to Self Employed Borrowers\nLending Money on Old Collateral\nLending on Large RVs and Boats\nReal Risk Factors vs. Not-so-Real Risk Factors\n\nPLEASE NOTE: This training is NOT available to credit unions in Utah or Nevada
URL:https://culendingadvice.com/event/remote-lending-school-underwriting/
LOCATION:Remote: Zoom
CATEGORIES:Brett Christensen
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20210413T080000
DTEND;TZID=America/Denver:20210413T113000
DTSTAMP:20260605T221422
CREATED:20210329T223906Z
LAST-MODIFIED:20210329T223906Z
UID:39169-1618300800-1618313400@culendingadvice.com
SUMMARY:Remote Lending School: Outbound Calling
DESCRIPTION:In today’s economy\, the loan battleground is more competitive than ever. Creating an effective outbound calling strategy can aid credit unions in organically growing their loan portfolios. In this course Jessica Vartanian from CU Lending Advice will remotely train Sales staff and Sales Managers on the art of outbound calling in a group setting across multiple credit unions. This course is offered to credit unions across the industry of all asset sizes. \nThis 3.5-hour remote course is designed to focus on the skills necessary to successfully make compelling offers to both members and potential members via outbound calling efforts. The course is delivered through Zoom®. The course high impact\, interactive and informative. The training is designed for remote feedback and interaction from participants as much as can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment. The course material is managed in 45-50-minute educational sprints with 10-minute breaks in between each session. \nThis group training will include sales specialist from all across the country\, creating a remote training opportunity you don’t want to miss.
URL:https://culendingadvice.com/event/remote-lending-school-outbound-calling/
LOCATION:Remote: Zoom
CATEGORIES:Jessica Vartanian
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210413
DTEND;VALUE=DATE:20210416
DTSTAMP:20260605T221422
CREATED:20210329T224524Z
LAST-MODIFIED:20210329T224524Z
UID:39173-1618272000-1618531199@culendingadvice.com
SUMMARY:CUNA Consumer & Residential Mortgage Lending School
DESCRIPTION:CUNA Consumer & Residential Mortgage Lending Virtual School\, April 13-15\, offers attendees an up-to-date\, comprehensive view of the current credit union industry lending landscape. From anywhere\, learn key information about consumer lending\, mortgage lending\, lending compliance\, lending leadership and trending topics. One example: How the pandemic has impacted lending departments and how to lead through these challenges. Topics to be covered include: \n\nCredit Union Mortgage Lending\, 2021 and Beyond…Effectiveness and Efficiency\nLoan Performance Trends During the Pandemic\nUnderstanding the Demands of Millennial and Centennial Borrowers\nAppointment Lending is Dead\n\nWho Should Attend?\nThis school is beneficial for credit union lending and compliance professionals as well as mid to high-level management and lending operations professionals.
URL:https://culendingadvice.com/event/cuna-consumer-residential-mortgage-lending-school/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20210310T080000
DTEND;TZID=America/Denver:20210310T110000
DTSTAMP:20260605T221422
CREATED:20210202T005857Z
LAST-MODIFIED:20210202T005857Z
UID:39108-1615363200-1615374000@culendingadvice.com
SUMMARY:Remote Session: Increase Your Product Sales on Direct Automobile Loans
DESCRIPTION:Join us for this course featuring guest speaker Craig Bertenshaw from Sentinel Warranty. As a trainer for Sentinel Warranty\, Craig assists credit unions across the country in ancillary product sales. In this 3-hour course Craig will discuss the key benefits and techniques utilized when educating members on the benefits of ancillary products for automobiles. This course is ideal for credit unions looking to increase penetration cross-selling these valuable products to members. \nThis course will cover the following: \n\nHow to Maximize a Consultative/Member Focused Selling Approach\nWhy Your Members Purchase Service Contracts\nClaims Facts & Data that Matter to Your Members\nGreat Questions\nObjective Handling 101\nSimplified & Impactful Closes
URL:https://culendingadvice.com/event/remote-session-increase-your-product-sales-on-direct-automobile-loans/
LOCATION:Remote: Zoom
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20210224T090000
DTEND;TZID=America/Denver:20210224T110000
DTSTAMP:20260605T221422
CREATED:20210120T014612Z
LAST-MODIFIED:20210120T015116Z
UID:39091-1614157200-1614164400@culendingadvice.com
SUMMARY:Providing Business Services: Does it make sense for your credit union?
DESCRIPTION:The number of credit unions offering business services (loan and deposit products) has grown at feverish pace over the past several years\, but there are important factors that every organization must consider before making this significant commitment.  For some credit unions\, adding business services has been a game changer….for others\, it has been a nightmare.  This dynamic course will provide attendees with a thorough understanding of the benefits and risks of offering business services.  You won’t want to miss this one!
URL:https://culendingadvice.com/event/remote-training-commercial-and-business-lending-basics/
LOCATION:Remote: Zoom
CATEGORIES:Scott Adkins
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210218
DTEND;VALUE=DATE:20210219
DTSTAMP:20260605T221422
CREATED:20201214T214442Z
LAST-MODIFIED:20201214T214442Z
UID:39023-1613606400-1613692799@culendingadvice.com
SUMMARY:MCUL 2021 Lending Trends Virtual Conference
DESCRIPTION:
URL:https://culendingadvice.com/event/mcul-2021-lending-trends-virtual-conference/
LOCATION:Michigan Credit Union League\, PO Box 8054\, Plymouth\, MI\, 48170\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20210121T100000
DTEND;TZID=America/Denver:20210121T110000
DTSTAMP:20260605T221422
CREATED:20210112T145751Z
LAST-MODIFIED:20210112T145751Z
UID:39071-1611223200-1611226800@culendingadvice.com
SUMMARY:Loan Participations 101
DESCRIPTION:When properly managed\, a loan participation program can increase asset yields\, generate loan growth\, and assist with balance sheet management. Whether you are looking to navigate your credit union’s first program or working to fine tune your existing processes\, this 60-minute informational course hosted by Scott Adkins will offer best practices and key take-aways to bring back to your credit union.
URL:https://culendingadvice.com/event/loan-participations-101/
LOCATION:Remote: Zoom
CATEGORIES:Scott Adkins
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20201215T110000
DTEND;TZID=America/Denver:20201215T120000
DTSTAMP:20260605T221422
CREATED:20201214T213933Z
LAST-MODIFIED:20201214T213933Z
UID:39021-1608030000-1608033600@culendingadvice.com
SUMMARY:Contact Center Metrics Training
DESCRIPTION:Don Arkell is a sought after speaker and consultant in the credit union space. Don has been a featured speaker at both national and regional credit union conferences speaking on setting up credit union contact centers. \nAs a consultant\, Don has worked with credit unions to achieve higher results through their remote channels. \nIn this session\, Don will cover the metrics you need to be paying attention to in your contact center. Learn what your reports mean and how they can assist you in managing to the numbers. \nThis 60 minute live webinar is a must for your contact center employees and management. You don’t want to miss it.
URL:https://culendingadvice.com/event/contact-center-metrics-training/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20201118T080000
DTEND;TZID=America/Denver:20201118T120000
DTSTAMP:20260605T221422
CREATED:20200929T134925Z
LAST-MODIFIED:20200929T134925Z
UID:38841-1605686400-1605700800@culendingadvice.com
SUMMARY:Remote Lending School- Collections
DESCRIPTION:Now\, possibly more so than ever\, it is critical that your collections department has the tools and training necessary to navigate the economic uncertainty ahead. For the past 12 years Bob Steensma has been working with CU Lending Advice as a Collections Consultant and Trainer\, consulting with credit unions across the country from all asset sizes. In this course Bob will share collections best-practices from across the industry including his thoughts on how to prepare for the future. \nThis course is designed to remotely train Collections staff and leaders in a group setting across multiple credit unions. This course is offered to credit unions across the industry of all asset sizes. \nThis 3.5-hour remote course is uniquely crafted to maximize the time spent in an e-learning environment. The course material is managed in 45-50-minute educational sprints with 10-minute breaks in between each session. \nThis group training will include collection specialist from all across the country\, creating a remote training opportunity you don’t want to miss.
URL:https://culendingadvice.com/event/remote-lending-school-collections/
LOCATION:Remote: Zoom
CATEGORIES:Bob Steensma
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20201027T080000
DTEND;TZID=America/Denver:20201027T120000
DTSTAMP:20260605T221422
CREATED:20200929T134550Z
LAST-MODIFIED:20200929T134550Z
UID:38839-1603785600-1603800000@culendingadvice.com
SUMMARY:Remote Lending School- Outbound Sales Calling
DESCRIPTION:In today’s economy\, the loan battleground is more competitive than ever. Creating an effective outbound calling strategy can aid credit unions in organically growing their loan portfolios. In this course Jessica Vartanian from CU Lending Advice will remotely train Sales staff and Sales Managers on the art of outbound calling in a group setting across multiple credit unions. This course is offered to credit unions across the industry of all asset sizes. \nThis 3.5-hour remote course is designed to focus on the skills necessary to successfully make compelling offers to both members and potential members via outbound calling efforts. The course is delivered through Zoom®. The course high impact\, interactive and informative. The training is designed for remote feedback and interaction from participants as much as can be managed through a webinar environment. This course is uniquely crafted to maximize the time spent in an e-learning environment. The course material is managed in 45-50-minute educational sprints with 10-minute breaks in between each session. \nThis group training will include sales specialist from all across the country\, creating a remote training opportunity you don’t want to miss. \nCourse Topics: \n\nCreating a successful outbound calling campaign\nBuilding a great calling list\nKnowing your value proposition\nImproving success in closing business\nMaking compelling offers\nBuilding confidence in outbound calling\nHandling objection\nMeasurements for success
URL:https://culendingadvice.com/event/remote-lending-school-outbound-sales-calling/
LOCATION:Remote: Zoom
CATEGORIES:Jessica Vartanian
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201020
DTEND;VALUE=DATE:20201021
DTSTAMP:20260605T221422
CREATED:20200819T192545Z
LAST-MODIFIED:20200819T192545Z
UID:38742-1603152000-1603238399@culendingadvice.com
SUMMARY:LSCU Virtual Lending School (Open to LSCU Members Only)
DESCRIPTION:Sales Training – $195 per person  \n8 a.m. – 11:30 a.m. CT / 9 a.m. – 12:30 p.m. ET \nTopics:\nWhat Must Happen on Every Call\nWhat a Good Notes Page Looks Like\nClosing with the Relationship in Mind\nAppropriate Cross-Sell Methods\nBuilding Confidence over the Phone and Online\nHow to Take a Risk Based Loan Application\nReducing Risk through the Loan Interview\nSelling Ancillary Products\nAsking for Cash Down\nBuilding a Performing Loan\n  \nUnderwriting Training – $195 per person  \n12:30 p.m. – 4:00 p.m. CT / 1:30 p.m. – 5 p.m. ET \nTopics:\nPrinciples of Successful Loan Decision Making\nBankruptcy Predictors\nLending on Old Collateral\nFICO – What We Know From the Score\nLoan Amount Guidelines\nTotal and Unsecured Debt Ratio Analysis\nLending to Young Borrowers\nLending to Self-Employed Members\nThe Proper use of Co-Signers\nReal Risk Factors vs. Not-so-Real Risk Factors\nUnderwriting Higher-Risk Loans\nThe Underwriting Approaches Needed for Higher-Risk Loans\nPrinciples of Successful Loan Decision Making\nDebt Consolidation Loans\nRV Lending\n  \nBoth Courses – $380 per person 
URL:https://culendingadvice.com/event/lscu-virtual-lending-school-open-to-lscu-members-only-2/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201020
DTEND;VALUE=DATE:20201022
DTSTAMP:20260605T221422
CREATED:20200819T191433Z
LAST-MODIFIED:20200819T191433Z
UID:38734-1603152000-1603324799@culendingadvice.com
SUMMARY:MCUL Virtual Lending School (Open to Michigan CU's Only)
DESCRIPTION:DAY ONE | OCTOBER 21\nSpecialized Consumer Loan Sales Training \nThis remote course is designed to cover the interview/sales portion of the loan interview.  The high impact session is delivered in an interactive and informative manner through Zoom®. The training is designed for remote feedback and as much interaction that can be managed through a  webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment.  The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nDAY TWO | OCTOBER 22\nSpecialized Underwriter Training \nSelling in a credit union environment requires a specialized skill set and approach.  Loans are the ‘lifeblood’ of the organization and the organization needs to be set up to deliver them in the most effective manner. \nThere are three stages to every loan application\, the sales effort\,  underwriting and processing. This training focuses on evaluating risk and the underwriting portion of the loan interview.
URL:https://culendingadvice.com/event/mcul-virtual-lending-school-open-to-michigan-cus-only/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201007
DTEND;VALUE=DATE:20201008
DTSTAMP:20260605T221422
CREATED:20200819T192248Z
LAST-MODIFIED:20200819T192248Z
UID:38738-1602028800-1602115199@culendingadvice.com
SUMMARY:LSCU Virtual Lending School (Open to LSCU Members Only)
DESCRIPTION:Sales Training – $195 per person  \n8 a.m. – 11:30 a.m. CT / 9 a.m. – 12:30 p.m. ET \nTopics:\nWhat Must Happen on Every Call\nWhat a Good Notes Page Looks Like\nClosing with the Relationship in Mind\nAppropriate Cross-Sell Methods\nBuilding Confidence over the Phone and Online\nHow to Take a Risk Based Loan Application\nReducing Risk through the Loan Interview\nSelling Ancillary Products\nAsking for Cash Down\nBuilding a Performing Loan\n\n\nUnderwriting Training – $195 per person  \n12:30 p.m. – 4:00 p.m. CT / 1:30 p.m. – 5 p.m. ET \nTopics:\nPrinciples of Successful Loan Decision Making\nBankruptcy Predictors\nLending on Old Collateral\nFICO – What We Know From the Score\nLoan Amount Guidelines\nTotal and Unsecured Debt Ratio Analysis\nLending to Young Borrowers\nLending to Self-Employed Members\nThe Proper use of Co-Signers\nReal Risk Factors vs. Not-so-Real Risk Factors\nUnderwriting Higher-Risk Loans\nThe Underwriting Approaches Needed for Higher-Risk Loans\nPrinciples of Successful Loan Decision Making\nDebt Consolidation Loans\nRV Lending\n\n\n\n\n\nBoth Courses – $380 per person 
URL:https://culendingadvice.com/event/lscu-virtual-lending-school-open-to-lscu-members-only/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20200924T120000
DTEND;TZID=America/Los_Angeles:20200924T133000
DTSTAMP:20260605T221422
CREATED:20200904T153301Z
LAST-MODIFIED:20200904T153355Z
UID:38762-1600948800-1600954200@culendingadvice.com
SUMMARY:CUNA- New Economy Lending Webinar
DESCRIPTION:Recent workforce statistics estimate that approximately 36% of Americans are employed in the “Gig Economy”. Historically\, credit unions have provided lending services to wage earners that are associated with a specific employer group. The roots of credit union membership are tied to traditional employers. \nThe workforce of today looks dramatically different than when your credit union was founded. Across generational boundaries\, borrowers are straddled with student loan debt. Don Arkell will cover the following topics and more to help you navigate the lending landscape of the “Gig Economy” which includes: \n\nDefining the gig economy\nUnderstanding traditional lending metric shortcomings\nIdentifying income verification traps\nReviewing alternative lending data\nKnowing how the sharing economy is putting your auto portfolio at risk\n\nWho Should Attend \nThis webinar is beneficial for lenders of all experience levels\, as well as those who aspire to be future credit union lenders will benefit from the information shared during this webinar. Lending operations and support staff along with lending compliance personnel will also find value in attending this webinar.
URL:https://culendingadvice.com/event/cuna-new-economy-lending-webinar/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20200915T080000
DTEND;TZID=America/Denver:20200915T120000
DTSTAMP:20260605T221422
CREATED:20200817T232153Z
LAST-MODIFIED:20200817T232153Z
UID:38728-1600156800-1600171200@culendingadvice.com
SUMMARY:Remote Lending School- Sales Training
DESCRIPTION:This course is designed to remotely train loan officers in a group setting from multiple credit unions.  This course is offered to credit unions across the industry and is well attended by credit unions of all asset sizes. \nThis 3.5-hour remote course is designed to cover the interview/sales portion of the loan interview.  The course is delivered through Zoom®.  The course is high impact\, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment.  The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nClasses are limited to 20 attendees. This is a group training and will include lenders from all across the country.  You don’t want to miss this remote training opportunity.
URL:https://culendingadvice.com/event/remote-lending-school-sales-training/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20200812T080000
DTEND;TZID=America/Denver:20200812T120000
DTSTAMP:20260605T221422
CREATED:20200817T231556Z
LAST-MODIFIED:20200817T231556Z
UID:38724-1597219200-1597233600@culendingadvice.com
SUMMARY:Remote Lending School- Underwriting Training
DESCRIPTION:This course is designed to remotely train underwriters in a group setting from multiple credit unions.  This course is offered to credit unions across the industry and is well attended by credit unions of all asset sizes. \nThere are 3 stages to every loan application\, the sales effort\, underwriting and processing. This training proposal focuses on evaluating risk (underwriting). \nThis 3.5-hour remote course is designed to cover the underwriting portion of the loan interview.  The course is delivered through  Zoom® .  The course is high impact\, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment.  The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nClasses are limited to 20 attendees. This is a group training and will include lenders from all across the country.  You don’t want to miss this remote training opportunity.
URL:https://culendingadvice.com/event/remote-lending-school-underwriting-training/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191119T090000
DTEND;TZID=UTC:20191119T160000
DTSTAMP:20260605T221422
CREATED:20190821T175326Z
LAST-MODIFIED:20190821T175326Z
UID:10534-1574154000-1574179200@culendingadvice.com
SUMMARY:One Day Consumer Lending with Don Arkell
DESCRIPTION:
URL:https://culendingadvice.com/event/one-day-consumer-lending-with-don-arkell/
LOCATION:Utah Credit Union Association 455 East 500 South Suite 400 Salt Lake City\, UT 84111
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191029T080000
DTEND;TZID=UTC:20191030T160000
DTSTAMP:20260605T221422
CREATED:20190821T180429Z
LAST-MODIFIED:20190821T180429Z
UID:10594-1572336000-1572451200@culendingadvice.com
SUMMARY:Credit Union Call Center Conference MCUL & Affiliates
DESCRIPTION:Featuring the Presentation…\nInnovation and Leadership at Domino’s Pizza:\nUsing Technology to Build Relationships\nTim McIntyre\, Executive Vice President of Communication\, Domino’s Pizza \n\nTop Industry Experts Including…\n– Don Arkell\n– Rayleen Pirnie\n– Delilah Reynolds\n– Crystal Jonas\nDiscussion Group Hot Topics and Roundtables
URL:https://culendingadvice.com/event/credit-union-call-center-conference-mcul-affiliates/
LOCATION:Delta Hotel by Marriott  Kalamazoo Conference Center Kalamazoo\, MI
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191022T083000
DTEND;TZID=UTC:20191023T160000
DTSTAMP:20260605T221422
CREATED:20190821T181002Z
LAST-MODIFIED:20190821T181002Z
UID:10634-1571733000-1571846400@culendingadvice.com
SUMMARY:MCUL & Affiliates Lending School  Featuring Don Arkell
DESCRIPTION:DAY ONE\n\nFrontline Staff | Tuesday\, October 22 \nDesigned for loan officers\, member service representatives and all lending professionals looking to refresh their lending expertise. This session will cover critical essentials of lending and best practices for lending success\, including the following topics & more: \n\nWhat must happen in every loan interview\nHow to gain more of member’s business\nFollowing the guidelines for secured and unsecured lending\nTeaching FICO scores to members\, including how to improve them\nSpotting the three bankruptcy predictors and how to deal with them\nResponsibly underwriting high-risk loans\nBreaking out of the lending boxes that bind decisions\n\n\n\n\nDAY TWO\n\nManagement  | Wednesday\, October 23  \nDesigned for CEOs/CLOs\, VPs of lending and lending managers looking to learn the tactics and strategies of top performing credit unions around the country. Credit Unions were not “born digital”\, but new competitors are entering the market daily making lending more competitive than ever before. This all day educational course is entertaining and will accelerate credit union lending results to higher levels. A wide variety of topics will be covered to provide actionable steps and information to increase loan to share ratio\, decrease expenses and deliver loans to members in a modern\, engaging process. Plus: \n\nOverview of the competitive landscape and disruptive lenders\nLoan product rate design\nProductivity and efficiency\nLoan delivery channels\nLoan department organization\nLoan policy revisions\nCentralized or decentralized lending operation\nIndirect lending\nSuccessful collections
URL:https://culendingadvice.com/event/mcul-affiliates-lending-school-featuring-don-arkell/
LOCATION:The James B. Henry Center for Executive Development 3535 Forest Rd Lansing\, Michigan 48910 (517) 353-4350
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20191022
DTEND;VALUE=DATE:20191026
DTSTAMP:20260605T221422
CREATED:20190110T185429Z
LAST-MODIFIED:20190110T185429Z
UID:8284-1571702400-1572047999@culendingadvice.com
SUMMARY:Expand Expo 2019 with Brett Christensen
DESCRIPTION:
URL:https://culendingadvice.com/event/expand-expo-2019-with-brett-christensen/
LOCATION:Radisson Hotel Harrisburg & Convention Center\, Camp Hill\, PA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191021T080000
DTEND;TZID=UTC:20191023T170000
DTSTAMP:20260605T221422
CREATED:20190821T181359Z
LAST-MODIFIED:20190821T181359Z
UID:10674-1571644800-1571850000@culendingadvice.com
SUMMARY:2019 National Credit Union Call Center Conference
DESCRIPTION:
URL:https://culendingadvice.com/event/2019-national-credit-union-call-center-conference/
LOCATION:Park MGM (formerly Monte Carlo)  3770 Las Vegas Blvd S Las Vegas\, NV 89109
CATEGORIES:Don Arkell
END:VEVENT
END:VCALENDAR