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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220216
DTEND;VALUE=DATE:20220217
DTSTAMP:20260615T152930
CREATED:20211227T153313Z
LAST-MODIFIED:20211227T153313Z
UID:39508-1644969600-1645055999@culendingadvice.com
SUMMARY:Lending Heroes Virtual Conference
DESCRIPTION:Serving the lending needs of credit union members can be heroic work\, but there is much that takes place behind the scenes to process\, maintain\, deliver and comply with regulations. \nFrom mortgages to autos\, from ECOA to FICO\, from AI and beyond — the Lending Heroes Virtual Conference is the place for Michigan credit union lenders to maintain their secret super powers!
URL:https://culendingadvice.com/event/lending-heroes-virtual-conference/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20211024T080000
DTEND;TZID=UTC:20211028T170000
DTSTAMP:20260615T152930
CREATED:20210707T151242Z
LAST-MODIFIED:20210707T151451Z
UID:39342-1635062400-1635440400@culendingadvice.com
SUMMARY:Expand Expo 2021
DESCRIPTION:Join us October 2021 for a premier training and development event designed specifically for credit union professionals\, created by credit union professionals. Embark on a deep-dive education each day by attending full-day workshops\, learning about topics which will help you grow\, increase performance\, and exceed your goals.
URL:https://culendingadvice.com/event/expand-expo-2021/
LOCATION:Kalahari Resort\, Pocono Manor\, PA\, United States
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20211012T080000
DTEND;TZID=UTC:20211015T170000
DTSTAMP:20260615T152930
CREATED:20210707T152448Z
LAST-MODIFIED:20210707T152448Z
UID:39353-1634025600-1634317200@culendingadvice.com
SUMMARY:2021 Southwest Lending & Collections Conference
DESCRIPTION:This annual event is a great way for your credit union to ensure your staff is on the leading edge of industry trends\, hot topics\, and regulatory issues. Learn from experts in the field who will assist you in developing new ideas and strategies to maximize loan growth.
URL:https://culendingadvice.com/event/2021-southwest-lending-collections-conference/
LOCATION:Hyatt Regency Frisco-Dallas\, Frisco\, TX\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20211012T080000
DTEND;TZID=UTC:20211013T170000
DTSTAMP:20260615T152930
CREATED:20210707T151738Z
LAST-MODIFIED:20210707T151738Z
UID:39348-1634025600-1634144400@culendingadvice.com
SUMMARY:CUNA Fair Lending Virtual Workshop
DESCRIPTION:Regulators are increasing their focus on credit unions’ compliance with fair lending laws and regulations. During this workshop\, you’ll learn about these requirements and the best compliance strategies from a group of credit union experts\, attorneys and a former NCUA professional responsible for consumer compliance policy\, fair lending and financial literacy functions in the Office of Consumer Protection. \nThis program offers more than just lectures; knowledgeable facilitators will guide attendees through engaging exercises that will provide hands-on experience with these requirements. You’ll also learn how to avoid common mistakes by examining real world case studies.
URL:https://culendingadvice.com/event/cuna-fair-lending-virtual-workshop/
LOCATION:Virtual
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210921T080000
DTEND;TZID=UTC:20210922T170000
DTSTAMP:20260615T152930
CREATED:20210830T193628Z
LAST-MODIFIED:20210830T193628Z
UID:39430-1632211200-1632330000@culendingadvice.com
SUMMARY:MDDC Consumer Lending Workshop
DESCRIPTION:Consumer Lending Workshop: Auto Lending for Management\n\n\nSeptember 21\, 2021 at 9:00 AM – 3:00 PM  \nWebcast Live via ZOOM
URL:https://culendingadvice.com/event/mddc-consumer-lending-workshop/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210914T080000
DTEND;TZID=UTC:20210915T170000
DTSTAMP:20260615T152930
CREATED:20210707T151941Z
LAST-MODIFIED:20210707T151941Z
UID:39351-1631606400-1631725200@culendingadvice.com
SUMMARY:LSCU Virtual Lending School
DESCRIPTION:
URL:https://culendingadvice.com/event/lscu-virtual-lending-school/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210413
DTEND;VALUE=DATE:20210416
DTSTAMP:20260615T152930
CREATED:20210329T224524Z
LAST-MODIFIED:20210329T224524Z
UID:39173-1618272000-1618531199@culendingadvice.com
SUMMARY:CUNA Consumer & Residential Mortgage Lending School
DESCRIPTION:CUNA Consumer & Residential Mortgage Lending Virtual School\, April 13-15\, offers attendees an up-to-date\, comprehensive view of the current credit union industry lending landscape. From anywhere\, learn key information about consumer lending\, mortgage lending\, lending compliance\, lending leadership and trending topics. One example: How the pandemic has impacted lending departments and how to lead through these challenges. Topics to be covered include: \n\nCredit Union Mortgage Lending\, 2021 and Beyond…Effectiveness and Efficiency\nLoan Performance Trends During the Pandemic\nUnderstanding the Demands of Millennial and Centennial Borrowers\nAppointment Lending is Dead\n\nWho Should Attend?\nThis school is beneficial for credit union lending and compliance professionals as well as mid to high-level management and lending operations professionals.
URL:https://culendingadvice.com/event/cuna-consumer-residential-mortgage-lending-school/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210218
DTEND;VALUE=DATE:20210219
DTSTAMP:20260615T152930
CREATED:20201214T214442Z
LAST-MODIFIED:20201214T214442Z
UID:39023-1613606400-1613692799@culendingadvice.com
SUMMARY:MCUL 2021 Lending Trends Virtual Conference
DESCRIPTION:
URL:https://culendingadvice.com/event/mcul-2021-lending-trends-virtual-conference/
LOCATION:Michigan Credit Union League\, PO Box 8054\, Plymouth\, MI\, 48170\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20201215T110000
DTEND;TZID=America/Denver:20201215T120000
DTSTAMP:20260615T152930
CREATED:20201214T213933Z
LAST-MODIFIED:20201214T213933Z
UID:39021-1608030000-1608033600@culendingadvice.com
SUMMARY:Contact Center Metrics Training
DESCRIPTION:Don Arkell is a sought after speaker and consultant in the credit union space. Don has been a featured speaker at both national and regional credit union conferences speaking on setting up credit union contact centers. \nAs a consultant\, Don has worked with credit unions to achieve higher results through their remote channels. \nIn this session\, Don will cover the metrics you need to be paying attention to in your contact center. Learn what your reports mean and how they can assist you in managing to the numbers. \nThis 60 minute live webinar is a must for your contact center employees and management. You don’t want to miss it.
URL:https://culendingadvice.com/event/contact-center-metrics-training/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201020
DTEND;VALUE=DATE:20201021
DTSTAMP:20260615T152930
CREATED:20200819T192545Z
LAST-MODIFIED:20200819T192545Z
UID:38742-1603152000-1603238399@culendingadvice.com
SUMMARY:LSCU Virtual Lending School (Open to LSCU Members Only)
DESCRIPTION:Sales Training – $195 per person  \n8 a.m. – 11:30 a.m. CT / 9 a.m. – 12:30 p.m. ET \nTopics:\nWhat Must Happen on Every Call\nWhat a Good Notes Page Looks Like\nClosing with the Relationship in Mind\nAppropriate Cross-Sell Methods\nBuilding Confidence over the Phone and Online\nHow to Take a Risk Based Loan Application\nReducing Risk through the Loan Interview\nSelling Ancillary Products\nAsking for Cash Down\nBuilding a Performing Loan\n  \nUnderwriting Training – $195 per person  \n12:30 p.m. – 4:00 p.m. CT / 1:30 p.m. – 5 p.m. ET \nTopics:\nPrinciples of Successful Loan Decision Making\nBankruptcy Predictors\nLending on Old Collateral\nFICO – What We Know From the Score\nLoan Amount Guidelines\nTotal and Unsecured Debt Ratio Analysis\nLending to Young Borrowers\nLending to Self-Employed Members\nThe Proper use of Co-Signers\nReal Risk Factors vs. Not-so-Real Risk Factors\nUnderwriting Higher-Risk Loans\nThe Underwriting Approaches Needed for Higher-Risk Loans\nPrinciples of Successful Loan Decision Making\nDebt Consolidation Loans\nRV Lending\n  \nBoth Courses – $380 per person 
URL:https://culendingadvice.com/event/lscu-virtual-lending-school-open-to-lscu-members-only-2/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201020
DTEND;VALUE=DATE:20201022
DTSTAMP:20260615T152930
CREATED:20200819T191433Z
LAST-MODIFIED:20200819T191433Z
UID:38734-1603152000-1603324799@culendingadvice.com
SUMMARY:MCUL Virtual Lending School (Open to Michigan CU's Only)
DESCRIPTION:DAY ONE | OCTOBER 21\nSpecialized Consumer Loan Sales Training \nThis remote course is designed to cover the interview/sales portion of the loan interview.  The high impact session is delivered in an interactive and informative manner through Zoom®. The training is designed for remote feedback and as much interaction that can be managed through a  webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment.  The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nDAY TWO | OCTOBER 22\nSpecialized Underwriter Training \nSelling in a credit union environment requires a specialized skill set and approach.  Loans are the ‘lifeblood’ of the organization and the organization needs to be set up to deliver them in the most effective manner. \nThere are three stages to every loan application\, the sales effort\,  underwriting and processing. This training focuses on evaluating risk and the underwriting portion of the loan interview.
URL:https://culendingadvice.com/event/mcul-virtual-lending-school-open-to-michigan-cus-only/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201007
DTEND;VALUE=DATE:20201008
DTSTAMP:20260615T152930
CREATED:20200819T192248Z
LAST-MODIFIED:20200819T192248Z
UID:38738-1602028800-1602115199@culendingadvice.com
SUMMARY:LSCU Virtual Lending School (Open to LSCU Members Only)
DESCRIPTION:Sales Training – $195 per person  \n8 a.m. – 11:30 a.m. CT / 9 a.m. – 12:30 p.m. ET \nTopics:\nWhat Must Happen on Every Call\nWhat a Good Notes Page Looks Like\nClosing with the Relationship in Mind\nAppropriate Cross-Sell Methods\nBuilding Confidence over the Phone and Online\nHow to Take a Risk Based Loan Application\nReducing Risk through the Loan Interview\nSelling Ancillary Products\nAsking for Cash Down\nBuilding a Performing Loan\n\n\nUnderwriting Training – $195 per person  \n12:30 p.m. – 4:00 p.m. CT / 1:30 p.m. – 5 p.m. ET \nTopics:\nPrinciples of Successful Loan Decision Making\nBankruptcy Predictors\nLending on Old Collateral\nFICO – What We Know From the Score\nLoan Amount Guidelines\nTotal and Unsecured Debt Ratio Analysis\nLending to Young Borrowers\nLending to Self-Employed Members\nThe Proper use of Co-Signers\nReal Risk Factors vs. Not-so-Real Risk Factors\nUnderwriting Higher-Risk Loans\nThe Underwriting Approaches Needed for Higher-Risk Loans\nPrinciples of Successful Loan Decision Making\nDebt Consolidation Loans\nRV Lending\n\n\n\n\n\nBoth Courses – $380 per person 
URL:https://culendingadvice.com/event/lscu-virtual-lending-school-open-to-lscu-members-only/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20200924T120000
DTEND;TZID=America/Los_Angeles:20200924T133000
DTSTAMP:20260615T152930
CREATED:20200904T153301Z
LAST-MODIFIED:20200904T153355Z
UID:38762-1600948800-1600954200@culendingadvice.com
SUMMARY:CUNA- New Economy Lending Webinar
DESCRIPTION:Recent workforce statistics estimate that approximately 36% of Americans are employed in the “Gig Economy”. Historically\, credit unions have provided lending services to wage earners that are associated with a specific employer group. The roots of credit union membership are tied to traditional employers. \nThe workforce of today looks dramatically different than when your credit union was founded. Across generational boundaries\, borrowers are straddled with student loan debt. Don Arkell will cover the following topics and more to help you navigate the lending landscape of the “Gig Economy” which includes: \n\nDefining the gig economy\nUnderstanding traditional lending metric shortcomings\nIdentifying income verification traps\nReviewing alternative lending data\nKnowing how the sharing economy is putting your auto portfolio at risk\n\nWho Should Attend \nThis webinar is beneficial for lenders of all experience levels\, as well as those who aspire to be future credit union lenders will benefit from the information shared during this webinar. Lending operations and support staff along with lending compliance personnel will also find value in attending this webinar.
URL:https://culendingadvice.com/event/cuna-new-economy-lending-webinar/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20200915T080000
DTEND;TZID=America/Denver:20200915T120000
DTSTAMP:20260615T152930
CREATED:20200817T232153Z
LAST-MODIFIED:20200817T232153Z
UID:38728-1600156800-1600171200@culendingadvice.com
SUMMARY:Remote Lending School- Sales Training
DESCRIPTION:This course is designed to remotely train loan officers in a group setting from multiple credit unions.  This course is offered to credit unions across the industry and is well attended by credit unions of all asset sizes. \nThis 3.5-hour remote course is designed to cover the interview/sales portion of the loan interview.  The course is delivered through Zoom®.  The course is high impact\, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment.  The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nClasses are limited to 20 attendees. This is a group training and will include lenders from all across the country.  You don’t want to miss this remote training opportunity.
URL:https://culendingadvice.com/event/remote-lending-school-sales-training/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20200812T080000
DTEND;TZID=America/Denver:20200812T120000
DTSTAMP:20260615T152930
CREATED:20200817T231556Z
LAST-MODIFIED:20200817T231556Z
UID:38724-1597219200-1597233600@culendingadvice.com
SUMMARY:Remote Lending School- Underwriting Training
DESCRIPTION:This course is designed to remotely train underwriters in a group setting from multiple credit unions.  This course is offered to credit unions across the industry and is well attended by credit unions of all asset sizes. \nThere are 3 stages to every loan application\, the sales effort\, underwriting and processing. This training proposal focuses on evaluating risk (underwriting). \nThis 3.5-hour remote course is designed to cover the underwriting portion of the loan interview.  The course is delivered through  Zoom® .  The course is high impact\, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment.  The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nClasses are limited to 20 attendees. This is a group training and will include lenders from all across the country.  You don’t want to miss this remote training opportunity.
URL:https://culendingadvice.com/event/remote-lending-school-underwriting-training/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191119T090000
DTEND;TZID=UTC:20191119T160000
DTSTAMP:20260615T152930
CREATED:20190821T175326Z
LAST-MODIFIED:20190821T175326Z
UID:10534-1574154000-1574179200@culendingadvice.com
SUMMARY:One Day Consumer Lending with Don Arkell
DESCRIPTION:
URL:https://culendingadvice.com/event/one-day-consumer-lending-with-don-arkell/
LOCATION:Utah Credit Union Association 455 East 500 South Suite 400 Salt Lake City\, UT 84111
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191029T080000
DTEND;TZID=UTC:20191030T160000
DTSTAMP:20260615T152930
CREATED:20190821T180429Z
LAST-MODIFIED:20190821T180429Z
UID:10594-1572336000-1572451200@culendingadvice.com
SUMMARY:Credit Union Call Center Conference MCUL & Affiliates
DESCRIPTION:Featuring the Presentation…\nInnovation and Leadership at Domino’s Pizza:\nUsing Technology to Build Relationships\nTim McIntyre\, Executive Vice President of Communication\, Domino’s Pizza \n\nTop Industry Experts Including…\n– Don Arkell\n– Rayleen Pirnie\n– Delilah Reynolds\n– Crystal Jonas\nDiscussion Group Hot Topics and Roundtables
URL:https://culendingadvice.com/event/credit-union-call-center-conference-mcul-affiliates/
LOCATION:Delta Hotel by Marriott  Kalamazoo Conference Center Kalamazoo\, MI
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191022T083000
DTEND;TZID=UTC:20191023T160000
DTSTAMP:20260615T152930
CREATED:20190821T181002Z
LAST-MODIFIED:20190821T181002Z
UID:10634-1571733000-1571846400@culendingadvice.com
SUMMARY:MCUL & Affiliates Lending School  Featuring Don Arkell
DESCRIPTION:DAY ONE\n\nFrontline Staff | Tuesday\, October 22 \nDesigned for loan officers\, member service representatives and all lending professionals looking to refresh their lending expertise. This session will cover critical essentials of lending and best practices for lending success\, including the following topics & more: \n\nWhat must happen in every loan interview\nHow to gain more of member’s business\nFollowing the guidelines for secured and unsecured lending\nTeaching FICO scores to members\, including how to improve them\nSpotting the three bankruptcy predictors and how to deal with them\nResponsibly underwriting high-risk loans\nBreaking out of the lending boxes that bind decisions\n\n\n\n\nDAY TWO\n\nManagement  | Wednesday\, October 23  \nDesigned for CEOs/CLOs\, VPs of lending and lending managers looking to learn the tactics and strategies of top performing credit unions around the country. Credit Unions were not “born digital”\, but new competitors are entering the market daily making lending more competitive than ever before. This all day educational course is entertaining and will accelerate credit union lending results to higher levels. A wide variety of topics will be covered to provide actionable steps and information to increase loan to share ratio\, decrease expenses and deliver loans to members in a modern\, engaging process. Plus: \n\nOverview of the competitive landscape and disruptive lenders\nLoan product rate design\nProductivity and efficiency\nLoan delivery channels\nLoan department organization\nLoan policy revisions\nCentralized or decentralized lending operation\nIndirect lending\nSuccessful collections
URL:https://culendingadvice.com/event/mcul-affiliates-lending-school-featuring-don-arkell/
LOCATION:The James B. Henry Center for Executive Development 3535 Forest Rd Lansing\, Michigan 48910 (517) 353-4350
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20191021T080000
DTEND;TZID=UTC:20191023T170000
DTSTAMP:20260615T152930
CREATED:20190821T181359Z
LAST-MODIFIED:20190821T181359Z
UID:10674-1571644800-1571850000@culendingadvice.com
SUMMARY:2019 National Credit Union Call Center Conference
DESCRIPTION:
URL:https://culendingadvice.com/event/2019-national-credit-union-call-center-conference/
LOCATION:Park MGM (formerly Monte Carlo)  3770 Las Vegas Blvd S Las Vegas\, NV 89109
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20190918T090000
DTEND;TZID=UTC:20190918T160000
DTSTAMP:20260615T152930
CREATED:20190821T174920Z
LAST-MODIFIED:20190821T175451Z
UID:10504-1568797200-1568822400@culendingadvice.com
SUMMARY:One Day Mortgage Lending Training with Don Arkell
DESCRIPTION:Mortgage lending is a commodity business. Credit unions that compete and win their members business understand that to compete in this business they have to provide value.  37.5% of all mortgages in 2018 were originated by non-bank lenders.  The U.S. mortgage market is the largest consumer market in the world. Mortgage lending should be an important part of your lending strategy.  In today’s rising rate environment\, you need to have a competitive offering in the purchase market\, the days of sitting back and accepting refinance applications are coming to an end.  In this collaborative workshop\, Don Arkell from CU Lending Advice will cover the following topics: \n\n\n\nOverview of the Current UT Real Estate Market\n\n\nHow to work with Millennials and First Time Buyers\n\n\nChallenges with Today’s Homebuyer\n\n\nWhat Must Happen In Every Mortgage Interview\n\n\nPortfolio Lending: Your Competitive Advantage\n\n\nSetting Up a RE Department for Maximum Success\n\n\nWinning in Junior Liens\n\n\nDeveloping Referral Relationships\n\n\nCreating a Linear Process in Your Mortgage Department\n\n\nPresented by Don Arkell\, Sr. Consultant CU Lending Advice
URL:https://culendingadvice.com/event/one-day-mortgage-lending-training-with-don-arkell/
LOCATION:Utah Credit Union Association 455 East 500 South Suite 400 Salt Lake City\, UT 84111
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20190912T090000
DTEND;TZID=UTC:20190912T170000
DTSTAMP:20260615T152930
CREATED:20190821T175941Z
LAST-MODIFIED:20190821T175941Z
UID:10564-1568278800-1568307600@culendingadvice.com
SUMMARY:An Annual Mortgage Industry Conference for Community Banks & Credit Unions
DESCRIPTION:Understanding the Principles of a Great Real Estate Loan Interview\nDon Arkell\nSenior Consultant\, CU Lending Advice \n\n\nLearn how to use the loan interview as an opportunity to help your financial institution produce sound loans. Lending expert Don Arkell of CU Lending Advice will discuss what must happen in every loan interview in order to win the business\, manage expectations\, understand the mortgage sales equation\, and increase member commitment.
URL:https://culendingadvice.com/event/an-annual-mortgage-industry-conference-for-community-banks-credit-unions/
LOCATION:Four Points by Sheraton Richmond\,VA 9901 Midlothian Turnpike\, Richmond\, VA 23235
CATEGORIES:Don Arkell
END:VEVENT
END:VCALENDAR