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DTSTART;VALUE=DATE:20221011
DTEND;VALUE=DATE:20221013
DTSTAMP:20220908T155752Z
CREATED:20220908T155752Z
LAST-MODIFIED:20220908T155752Z
UID:39954-1665446400-1665619199@culendingadvice.com
SUMMARY:MSCUA Consumer Lending School
DESCRIPTION:Lending School with Don Arkell\n\n\nWhen: October 11 & 12\nTime: 9:00 AM – 4:00 PM each day.  Please arrive a few minutes early for check-in & seating.\nWhere: MSCUA\, 1400 Lakeover Road\, Ste. 200\, Jackson (MAP)\nDay 1\, Tuesday\, Oct. 11 – Designed for Front Line Lenders\nDay 2\, Wednesday\, Oct. 12 – Designed for Lending Managers & Department Heads \n\nOverview\nJoin us for a Lending School with Don Arkell and customize it to suit your training needs! Do your frontline lenders need training on best practices of lending success? Maybe your training needs revolve around lending managers increasing your loan to share ratio while lowering expenses? Perhaps both? We have you covered!\nDay 1\nOn Tuesday\, October 11\, Front Line Lenders including loan officers\, MRSs and lending management benefit from an engaging and entertaining training designed to empower them to make great loan decisions and earn more of your members business. We’ll cover lending’s critical essentials and best practices for success.  \nDay One highlights will include: \n\nWhat must happen in every loan interview\nGaining more of your member’s business\nFollowing guidelines for secured and unsecured lending\nTeaching FICO scores to members\, including how to improve them\nSpotting three bankruptcy predictors and how to deal with them\nResponsibly underwriting high-risk loans\nBreak out of the Lending Boxes that Bind You\nAppropriate Collateral\nUnderwriting Traps\nReal Risk Factors\nSelling value in a competitive landscape\nSelling more ancillary products\n\n  \nDay 2\nOn Wednesday\, October 12\, your Lending Managers and C-Suite will discover how credit unions nationwide are meeting and overcoming the challenges of new competitors and industry disrupters. Join us to accelerate your lending results to higher levels. You’ll discover modern and engaging action steps to increase your loan to share ratio and keep expenses low.\n\nDay Two highlights will include:\n\nOverview of the Competitive Landscape and Disruptive Lenders\nLoan Product Rate & Design\nProductivity and Efficiency\nLoan Delivery Channels\nLoan Department Organization\nLoan Policy Revisions\nCentralized or Decentralized Lending Operation\nIndirect Lending\nSuccessful Collections\nSales Culture Development\nSetting up a loan department for maximum success\nCorrect approaches to underwriting\nVariable pay plans that maximize loan production\nImprove the Credit Union’s ROA\nTypical internal Lending Issues and how to overcome them\nMistakes that cause unnecessary loan losses\nSuccessful Collections Strategies\nBusiness Lending Overview\nHow to grow your direct auto portfolio\n\nAdditional Details\nEDUCATIONAL INVESTMENT\n\nThe same attendee participating both days – $500 per person\nDay one only – $275 per person\nDay two only – $275 per person\nRegistration includes light lunch\, beverages and snacks\n\nScroll down to the registration section to register. \n\nATTIRE\nBusiness casual. Be sure to bring a light sweater or jacket for your comfort as room temperature may vary. \nSPECIAL NEEDS\nIf any attendee has physical or medical needs\, or dietary restrictions or requirements requiring special attention\, please specify those needs in the designated area on the registration form. \nCANCELLATION\nCancellations with written notice 10 or more business days before the event will receive a full refund. Cancellations with notice received 9 – 4 business days before the event will receive a refund minus a $100.00 cancellation fee.  Cancellations with notice received 3 business days or less to the event and no-shows will not be entitled to any refunds and will be billed.  Cancellations must be received in writing:  events@mscua.com. Substitutions are always welcome. \nDIRECTIONS TO MSCUA\nALERT:  Navigation apps and systems may not correctly map our location.  We suggest you download this map to supplement navigation apps.\n\nHOTEL ACCOMMODATIONS\nMSCUA must reserve your room. Please notify MSCUA in the space provided on the registration form if you need a room and your arrival and departure dates.  The Hampton Inn\, 600 Steed Road\, Ridgeland\, MS\, 39157\, has extended our group a rate of $105 plus tax per night. Cancel at least 48-hours in advance of arrival date to avoid one night room charge.
URL:https://culendingadvice.com/event/mscua-consumer-lending-school/
LOCATION:MSCUA\, 1400 Lakeover Road\, Ste. 200\, Jackson\, MS\, United States
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221019
DTEND;VALUE=DATE:20221021
DTSTAMP:20220908T160107Z
CREATED:20220908T160107Z
LAST-MODIFIED:20220908T160107Z
UID:39958-1666137600-1666310399@culendingadvice.com
SUMMARY:Southwest Lending and Collections Conference
DESCRIPTION:
URL:https://culendingadvice.com/event/southwest-lending-and-collections-conference/
LOCATION:The Westin at the Woodlands\, 2 Waterway Square Pl\, The Woodlands\, TX\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221025
DTEND;VALUE=DATE:20221026
DTSTAMP:20220908T160502Z
CREATED:20220908T160502Z
LAST-MODIFIED:20220908T160502Z
UID:39961-1666656000-1666742399@culendingadvice.com
SUMMARY:MCUL Contact Center Conference
DESCRIPTION:It’s Back and Taking Place in Popular Frankenmuth! \n\n\n\n\n\n\n\n\n\n\nThe MCUL Contact Center Conference is the place for Michigan credit union professionals looking to operate a world class member service center\, staff it with the best-of-the-best and implement best practices at every touchpoint. \nCome for answers and so much more\, including: \n\nStaffing a Contact Center for the 21st Century\nThe Top Five Metrics for Successful Contact Center Management\nThe Benefits of an Omnichannel Environment\nEnsuring Vendors Deliver Upon Expectations\nSupporting a Thriving Post-Pandemic Hybrid/Remote Workforce\nA Call Center’s Digital Transformation Journey: The Critical Role of AI\nCatch the Buzz! Sweet Ideas and Dialogue\nProject Management Tools for the Non-Project Manager\nPlus\, a Vendor Showcase and Product Demos!
URL:https://culendingadvice.com/event/mcul-contact-center-conference/
LOCATION:Bavarian Inn Lodge\, MI\, United States
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221111
DTEND;VALUE=DATE:20221113
DTSTAMP:20220908T161612Z
CREATED:20220908T161612Z
LAST-MODIFIED:20220908T161612Z
UID:39968-1668124800-1668297599@culendingadvice.com
SUMMARY:NCUMA 2022 Hawaii Conference
DESCRIPTION:NCUMA Welcomes you to the 2022 Hawaii Conference \nGet away to the soothing white sands of Poipu on Kauai’s sunny south shore at Grand Hyatt Kauai Resort & Spa. This luxury oasis with lush gardens and acres of pools offers ocean view dining\, rooms with private lanais\, championship golf and Anara Spa.
URL:https://culendingadvice.com/event/ncuma-2022-hawaii-conference/
LOCATION:The Grand Hyatt Kauai\, HI\, United States
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230208
DTEND;VALUE=DATE:20230210
DTSTAMP:20230125T163107Z
CREATED:20230125T163107Z
LAST-MODIFIED:20230125T163107Z
UID:40022-1675814400-1675987199@culendingadvice.com
SUMMARY:Michigan CUL: Lending Gurus Virtual Lending Conference
DESCRIPTION:Serving the lending needs of credit union members take expertise\, but there is much that takes place behind the scenes to maintain compliance\, address risk and keep up with technology. \nFrom direct and indirect lending initiatives\, to AI advancements\, to risk issues and beyond — the Lending Gurus Virtual Conference is the place for Michigan credit union lenders to stay current on trending advancements\, real estate lending\, the auto industry\, efficiencies\, consumer lending and much more!
URL:https://culendingadvice.com/event/michigan-cul-lending-gurus-virtual-lending-conference/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230307
DTEND;VALUE=DATE:20230309
DTSTAMP:20230125T163403Z
CREATED:20230125T163403Z
LAST-MODIFIED:20230125T163403Z
UID:40025-1678147200-1678319999@culendingadvice.com
SUMMARY:LSCU: Virtual Lending School
DESCRIPTION:Agenda\nSession 1 – March 7th 9:00 a.m. – 1:00 p.m. EST \nSpecialized Underwriter Training 4 Hours \nSelling in a credit union environment requires a specialized skill set and approach. Loans are the ‘life blood’ of the organization and the organization needs to be setup to deliver them in the most effective manner. \nThere are 3 stages to every loan application\, the sales effort\, underwriting and processing. This training proposal focuses on evaluating risk (underwriting). \nThis 3.5-hour remote course is designed to cover the underwriting portion of the loan interview. The course is delivered through Zoom®. The course is high impact\, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment. The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nTopics\nBased on conversations with CLOs and VPs of Lending\, the underwriting training is primarily focused on dealing with hot topics in Consumer Lending. \n\n\nPrinciples of Successful Loan Decision Making\n\n\n\nBankruptcy Predictors\n\n\n\nLending on Old Collateral\n\n\n\nFICO – What We Know from the Score\n\n\n\nLoan Amount Guidelines\n\n\n\nTotal and Unsecured Debt Ration Analysis\n\n\n\nLending to Young Borrowers\n\n\n\nLending to Self-Employed Members\n\n\n\nThe Proper use of Co-Signers\n\n\n\nReal Risk Factors vs. Not-so-Real Risk Factors\n\n\n\nThe Underwriting Approaches Needed for Higher-Risk Loans\n\n\n\nPrinciples of Successful Loan Decision Making\n\n\n\nDebt Consolidation Loans\n\nSession 2 – March 8th 9:00 a.m. – 1:00 p.m. EST \nSpecialized Consumer Loan Sales Training 4 Hours \nThis 3.5-hour remote course is designed to cover the interview/sales portion of the loan interview. The course is delivered through Zoom® The course is high impact\, interactive and informative. The training is designed for remote feedback from lenders and as much interaction that can be managed through a webinar environment. \nThis course is uniquely crafted to maximize the time spent in an e-learning environment. The material is managed in 45-50-minute educational sprints with 10-minute breaks in between the sessions. \nTopics\nBased on conversations with top lenders in the country\, the sales training request is primarily focused on building a performing loan and maximizing cross-sales and ancillary sales. This is a list of proposed topics and can be customized for your credit union. \n\n\nWhat Must Happen on Every Call\n\n\n\nWhat a Good Notes Page Looks Like\n\n\n\nClosing with the Relationship in Mind\n\n\n\nAppropriate Cross-Sell Methods\n\n\n\nBuilding Confidence over the Phone and Online\n\n\n\nHow to Take a Risk Based Loan Application\n\n\n\nReducing Risk through the Loan Interview\n\n\n\nSelling Ancillary Products\n\n\n\nAsking for Cash Down\n\n\n\nBuilding a Performing Loan
URL:https://culendingadvice.com/event/lscu-virtual-lending-school-3/
LOCATION:Virtual
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230328
DTEND;VALUE=DATE:20230330
DTSTAMP:20230125T163613Z
CREATED:20230125T163613Z
LAST-MODIFIED:20230125T163613Z
UID:40027-1679961600-1680134399@culendingadvice.com
SUMMARY:CrossState CUA: 2 Day Lending School
DESCRIPTION:
URL:https://culendingadvice.com/event/crossstate-cua-2-day-lending-school/
LOCATION:HI
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230403
DTEND;VALUE=DATE:20230407
DTSTAMP:20230125T163948Z
CREATED:20230125T163948Z
LAST-MODIFIED:20230125T163948Z
UID:40029-1680480000-1680825599@culendingadvice.com
SUMMARY:CUNA Consumer & Residential Mortgage Lending School
DESCRIPTION:LIVE IN-PERSON\, SCHOOL & CONFERENCE \n\n\n\nEvent Date: April 03 – April 06\, 2023 \n\n\n\n\nThe lending field is vast and subject to constant change. To stay ahead\, you need current\, reliable information on a broad range of subjects. \nCUNA Consumer & Residential Mortgage Lending School provides you with an in-depth understanding of lending knowledge. This four-day school offers a general overview of the lending landscape as well as closer looks at specific topics\, including: \n\nConsumer Lending\nMortgage Lending\nLending Compliance\nLending Leadership & Hot Topics\n\nRegardless of lending role\, you’ll be able to choose from over 30 sessions you want to attend\, creating the educational experience best suited to your interests.
URL:https://culendingadvice.com/event/cuna-consumer-residential-mortgage-lending-school-3/
LOCATION:Wyndham San Diego Bayside\, 1355 N Harbor Dr\, San Diego\, CA\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230608
DTEND;VALUE=DATE:20230610
DTSTAMP:20230525T161316Z
CREATED:20230525T161316Z
LAST-MODIFIED:20230525T161316Z
UID:40235-1686182400-1686355199@culendingadvice.com
SUMMARY:AC&E Annual Convention
DESCRIPTION:Why Attend?\nThe AC&E is the place for learning\, strategizing and networking with friends\, colleagues and industry leaders! \nHead to Grand Rapids to hear about the latest industry developments and trends from experts while re-engaging with peers at this incredible event. \n\nWho Should Be Here! \n\nMichigan credit union employees\, volunteers and their guests\nIndustry thought-leaders and subject matter experts\nOrganizations that provide products and services to support the success of Michigan credit unions
URL:https://culendingadvice.com/event/ace-annual-convention/
LOCATION:Amway Grand Plaza Hotel\, 187 Monroe Ave NW\, Grand Rapids\, MI\, United States
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230622T130000
DTEND;TZID=America/Denver:20230622T134500
DTSTAMP:20230525T160423Z
CREATED:20230523T140425Z
LAST-MODIFIED:20230525T160423Z
UID:40229-1687438800-1687441500@culendingadvice.com
SUMMARY:Income Fraud Webinar
DESCRIPTION:*Event is SOLD OUT \nWe are hosting this free webinar for any lender in the credit union business.  We have seen an explosion of income fraud in our practice and want to assist credit unions in recognizing and mitigating this potential risk. \nRecently\, we were onsite at a credit union that had experienced a $50\,000 loss from fraudulent income verification.  Fraud is a constant battle in our business\, and it has only increased with the adoption of remote delivery of loans and advances in online services. \nThe credit union business has also experienced a lot of turnover in recent years of frontline staff and many of these newer employees are inexperienced in identifying common schemes\, let alone the newer tactics used by fraudsters today. \nIn this 45 minute webinar\, we will discuss the following topics: \n\nConsistency in Verification of Income\nThe Role of Income Verification in the Loan Process\nDifferent Sources of Income Verification\nPermissioned Data\nAlternative Data Sources\nIdentity Verification
URL:https://culendingadvice.com/event/free-income-fraud-webinar/
LOCATION:Remote: Zoom
CATEGORIES:Don Arkell,Jessica Vartanian
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250408
DTEND;VALUE=DATE:20250410
DTSTAMP:20250106T204421Z
CREATED:20250106T204421Z
LAST-MODIFIED:20250106T204421Z
UID:40440-1744070400-1744243199@culendingadvice.com
SUMMARY:Carolinas Credit Union League: Virtual Lending School
DESCRIPTION:
URL:https://culendingadvice.com/event/carolinas-credit-union-league-virtual-lending-school/
LOCATION:HI
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250425
DTSTAMP:20250106T205344Z
CREATED:20250106T205344Z
LAST-MODIFIED:20250106T205344Z
UID:40448-1745366400-1745539199@culendingadvice.com
SUMMARY:Montana's Credit Unions: Lending Conference
DESCRIPTION:
URL:https://culendingadvice.com/event/montanas-credit-unions-lending-conference/
LOCATION:HI
CATEGORIES:Don Arkell
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250428
DTEND;VALUE=DATE:20250502
DTSTAMP:20250106T205947Z
CREATED:20250106T205947Z
LAST-MODIFIED:20250106T205947Z
UID:40450-1745798400-1746143999@culendingadvice.com
SUMMARY:Consumer & Residential Mortgage Lending Conference
DESCRIPTION:Overview\n\n\n\n\n\nThe lending industry is vast and ever-evolving. To stay ahead\, you need up-to-date\, trustworthy insights across various topics. \nConsumer & Residential Mortgage Lending School equips you with comprehensive lending expertise. Over four days\, you’ll gain a broad overview of the lending landscape along with deeper dives into critical areas such as: \n\nConsumer Lending\nMortgage Lending\nLending Compliance\nLeadership in Lending & Trending Topics\n\nWith over 25 sessions to choose from\, you’ll have the flexibility to tailor your learning experience based on your specific interests\, no matter your lending role. \nWho should attend?\nThis school is ideal for credit union lending and compliance professionals\, mid- and senior-level management\, and lending operations leaders.
URL:https://culendingadvice.com/event/consumer-residential-mortgage-lending-conference/
LOCATION:Hyatt Regency San Antonio\, 123 Losoya St\, San Antonio\, TX\, United States
CATEGORIES:Don Arkell,Jessica Vartanian
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250902
DTEND;VALUE=DATE:20250905
DTSTAMP:20250618T134913Z
CREATED:20250618T134913Z
LAST-MODIFIED:20250618T134913Z
UID:40502-1756771200-1757030399@culendingadvice.com
SUMMARY:2025 CU Lending Advice Lending School
DESCRIPTION:Join Us for a Two-Day Lending School with an Exclusive Third-Day Option for Executives. \nEvent Dates: September 2–3\, 2025 (General Lending School) September 4\, 2025 (Exclusive Executive Session)  \nLocation: Atlanta\, GA (Conveniently located near the Atlanta airport)  \nOverview: CU Lending Advice invites you to participate in a dynamic\, two-day Lending School designed to empower credit union lending professionals. Tailored to both managers and frontline staff\, this program delivers hands-on training that equips attendees with the tools and strategies needed to excel in today’s lending environment. An optional third day is available exclusively for VP and C-Level executives\, focusing on high-level strategies and leadership insights to drive lending success at the organizational level.
URL:https://culendingadvice.com/event/2025-cu-lending-advice-lending-school/
LOCATION:HI
CATEGORIES:Don Arkell,Jessica Vartanian
ORGANIZER;CN="CU Lending Advice":MAILTO:donarkell@culendingadvice.com
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