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October 2019

2019 National Credit Union Call Center Conference

October 21, 2019 @ 8:00 am - October 23, 2019 @ 5:00 pm UTC+0
Park MGM (formerly Monte Carlo) 3770 Las Vegas Blvd S Las Vegas, NV 89109
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Expand Expo 2019 with Brett Christensen

October 22, 2019 - October 25, 2019
Radisson Hotel Harrisburg & Convention Center Camp Hill, PA + Google Map

This October 22nd-25th, join credit union decision makers from all over the country for a networking and education opportunity unmatched in the Northeast United States. For four days, credit union professionals will gather to learn valuable industry knowledge about collections, mortgages, and consumer lending from respected industry leaders. Attend workshops every day, then enjoy live entertainment and refreshments in the evenings. Mingle and network in the Vendor Hall between sessions to discover products and services to build your business.

Each training workshop is two days long and repeats once during the week. Attendees may attend one workshop for two days or stay for the entire expo and attend two workshops.

Top Takeaways

Learn innovative strategies and products to improve collection, consumer lending, and mortgage efforts
A training that balances high-level strategic philosophy with detailed integration into daily operations
Training that drives improved credit union results and performance
Networking with peers at other credit unions
Introduction and awareness of valuable partners to assist with Credit Union performance
Who Should Attend?

Credit Union employees responsible for lending and collections
Credit Union lending management
Credit Union executive management
Time Frame

Monday October 22nd, 2018 through Thursday October 25th, 2018

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MCUL & Affiliates Lending School Featuring Don Arkell

October 22, 2019 @ 8:30 am - October 23, 2019 @ 4:00 pm UTC+0
The James B. Henry Center for Executive Development 3535 Forest Rd Lansing, Michigan 48910 (517) 353-4350

DAY ONE Frontline Staff | Tuesday, October 22 Designed for loan officers, member service representatives and all lending professionals looking to refresh their lending expertise. This session will cover critical essentials of lending and best practices for lending success, including the following topics & more: What must happen in every loan interview How to gain more of member’s business Following the guidelines for secured and unsecured lending Teaching FICO scores to members, including how to improve them Spotting the three bankruptcy…

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Credit Union Call Center Conference MCUL & Affiliates

October 29, 2019 @ 8:00 am - October 30, 2019 @ 4:00 pm UTC+0
Delta Hotel by Marriott Kalamazoo Conference Center Kalamazoo, MI

Featuring the Presentation... Innovation and Leadership at Domino's Pizza: Using Technology to Build Relationships Tim McIntyre, Executive Vice President of Communication, Domino's Pizza Top Industry Experts Including... - Don Arkell - Rayleen Pirnie - Delilah Reynolds - Crystal Jonas Discussion Group Hot Topics and Roundtables

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November 2019

One Day Consumer Lending with Don Arkell

November 19, 2019 @ 9:00 am - 4:00 pm UTC+0
Utah Credit Union Association 455 East 500 South Suite 400 Salt Lake City, UT 84111

Details forthcoming

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